Contact Us
Whether you have a question about a sweepstakes casino we cover, spotted something that needs correcting, or want to discuss a content or partnership matter, this page explains how to reach us and what happens next.
How to Reach Us
The fastest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — the platform name, the page in question, or the nature of your enquiry. We read every message and aim to respond within two working days.
What We Can Help With
- Factual corrections — If you believe information on a review or comparison page is out of date or inaccurate, let us know and we will investigate promptly.
- Content questions — Queries about how we research and rate sweepstakes casinos, what criteria we use, or why a particular platform appears where it does in our rankings.
- Editorial enquiries — Suggestions for platforms or topics we have not yet covered.
- Responsible play concerns — If you or someone you know is finding it difficult to manage gaming habits, please visit our responsible gambling resources before contacting us. That page links to dedicated support organisations.
- Partnership and commercial matters — See the section below before reaching out.
Commercial Relationships and Editorial Independence
Sweepstakes is an independent comparison site. Some of the platforms listed on our pages are affiliated with us, meaning we may receive a commission if you visit a platform through one of our links. That commercial relationship does not determine rankings or ratings — our editorial assessments are made separately from any commercial arrangement. If you have a query about how a specific platform is positioned on this site, we are happy to explain our methodology. You can also read more on our about us page.
Operators or representatives wishing to discuss coverage should email the address above clearly marked Commercial enquiry. We will acknowledge receipt, but inclusion, ranking or rating cannot be purchased or influenced through a commercial agreement.
A Note on Platform-Specific Support
We review and compare sweepstakes casinos; we do not operate them. If your question is about a specific account — a pending redemption, a verification request, a promotion not applying correctly — you will need to contact the platform directly. Each operator runs its own customer support team and holds its own terms and conditions. We have no access to account data on any third-party platform.
Terms, Privacy and Other Legal Pages
If your enquiry relates to how this site handles data or the terms under which we publish, please review our terms and conditions before writing to us. Most common questions about affiliate disclosure, age requirements and content accuracy are answered there.
Response Times
| Enquiry type | Typical response |
|---|---|
| Factual correction | 1–2 working days |
| General content question | 2–3 working days |
| Commercial or partnership matter | 3–5 working days |
| Responsible play referral | Same working day where possible |
Response times are estimates during normal business hours. We do not operate a live chat or telephone line at this time.
Email us at [email protected] — we will get back to you as soon as we can.